Frequently Asked Questions
Find quick answers about shipping, tracking, returns, refunds, order changes, and customer support at Blossom Vera.
Need help with an order?
For the fastest support, please include your order number when contacting us. You can also visit our Track Your Order page to check your latest tracking update.
Where do you ship?
We currently ship orders within the United States.
How long does shipping take?
Estimated delivery time is usually 2–6 business days across the USA. Delivery times may vary slightly depending on the product, carrier, location, and order volume.
Do you offer free shipping?
Yes. We offer free shipping on orders over $49. For orders under $49, shipping costs are shown clearly at checkout before payment.
How can I track my order?
Once your order ships, you will receive a tracking number by email. You can also visit our Track Your Order page and enter your tracking number to check the latest status.
Can I change or cancel my order after placing it?
Please contact us as soon as possible after placing your order. If your order has not been processed or shipped yet, we’ll do our best to help. Once an order has been processed or shipped, changes may no longer be possible.
What should I do if my item arrives damaged or incorrect?
Please contact us with your order number and clear photos of the item received. Our support team will review the issue and help with the next step.
Do you accept returns or refunds?
Yes, eligible orders may qualify for a return or refund according to our Refund Policy. Please review our Refund Policy page for full details before starting a return request.
How can I contact support?
You can reach us through the Contact page. Our support team will get back to you as soon as possible, usually within 24 hours.
Still need help?
Send us a message with your order number and details. Our support team will review your request and reply as soon as possible.
Contact Support